CHAP Customer Service

Building great houses and apartments - while offering great service - starts with a commitment to respecting and rewarding the people we work with.

With a constant focus on customer care, quality of workmanship and product improvement, we recognise and incentivise skills and knowledge and, beyond that, the drive, vision and ability to lead and inspire. Our valued customers are given the service and product they deserve.


All Marchstone Point apartments will meet or surpass relevant design and construction requirements, and come with a 10-year NHBC buildmark guarantee.

CHAP Customer Code Charter

CHAP Homes abides by the standards set out in the Consumer Code for House builders.

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Data Protection and Privacy

Information on how we use your data can be found in our Privacy Policy and Terms and Conditions. By ticking this box you are agreeing to the conditions outlined within these documents and confirming you wish to be kept up to date with news and offers from CHAP Homes. You can unsubscribe at any time. We will not share your information with any third parties.